Refund will not be provided for compatibility issues of software i.e. your computer should have minimum system requirements to install & run it.
The only case in which a valid and working license can be refunded / replaced is in case of a duplicated order, not any other.
Defective / invalid keycodes shall be replaced or refunded (if required), depending upon the situation.
For further inquiry, please contact Support team via email or chat service.
Contact email: firstname.lastname@example.org / email@example.com